Month: August 2019

Service is operating normally: [RESOLVED] Connectivity Issues

Service is operating normally: [RESOLVED] Connectivity Issues

Beginning at 5:40 AM PDT, some RDS single-AZ instances experienced connectivity issues within a single Availability Zone in the US-EAST-1 Region. By 11:55 AM, 0.9% of instances in the affected AZ were still experiencing connectivity issues. We continue to work to recover all affected instances and volumes and will be communicating to the remaining impacted customers via the Personal Health Dashboard. For customers who need immediate recovery, we recommend performing a <a href=”https://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/USER_PIT.html”>point in time</a> or <a href=”https://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/USER_RestoreFromSnapshot.html”>snapshot recovery</a> of your DB instance from the AWS Management Console or RDS APIs.

from Amazon Web Services Service Status

Service is operating normally: [RESOLVED] Connectivity Issues

Service is operating normally: [RESOLVED] Connectivity Issues

Beginning at 6:15 AM PDT, we experienced connectivity issues affecting some WorkSpaces in a single Availability Zone in the US-EAST-1 Region. By 12:30 PM, the majority of the impaired WorkSpaces had been recovered. A small number of the impaired WorkSpaces were hosted on hardware which may have been adversely affected by the loss of power. We continue to work to recover all affected WorkSpaces. Some of the remaining impacted WorkSpaces may require action from customers and we will be communicating to the remaining impacted customers via the Personal Health Dashboard.

from Amazon Web Services Service Status

Service is operating normally: [RESOLVED] Instances Unavailable

Service is operating normally: [RESOLVED] Instances Unavailable

At 4:33 AM PDT one of ten data centers in one of the six Availability Zones in the US-EAST-1 Region saw a failure of utility power. Our backup generators came online immediately but began failing at around 6:00 AM PDT. This impacted 7.5% of EC2 instances and EBS volumes in the Availability Zone. Power was fully restored to the impacted data center at 7:45 AM PDT. By 10:45 AM PDT, all but 1% of instances had been recovered, and by 12:30 PM PDT only 0.5% of instances remained impaired. Since the beginning of the impact, we have been working to recover the remaining instances and volumes. A small number of remaining instances and volumes are hosted on hardware which was adversely affected by the loss of power. We continue to work to recover all affected instances and volumes and will be communicating to the remaining impacted customers via the Personal Health Dashboard. For immediate recovery, we recommend replacing any remaining affected instances or volumes if possible.

from Amazon Web Services Service Status

Informational message: Instances unavailable

Informational message: Instances unavailable

We want to give you more information on progress at this point, and what we know about the event. At 4:33 AM PDT one of 10 datacenters in one of the 6 Availability Zones in the US-EAST-1 Region saw a failure of utility power. Backup generators came online immediately, but for reasons we are still investigating, began quickly failing at around 6:00 AM PDT. This resulted in 7.5% of all instances in that Availability Zone failing by 6:10 AM PDT. Over the last few hours we have recovered most instances but still have 1.5% of the instances in that Availability Zone remaining to be recovered. Similar impact existed to EBS and we continue to recover volumes within EBS. New instance launches in this zone continue to work without issue.

from Amazon Web Services Service Status

Informational message: Instances unavailable

Informational message: Instances unavailable

Recovery is in progress for instance impairments and degraded EBS volume performance within a single Availability Zone in the US-EAST-1 Region. We continue to work towards recovery for all remaining affected instances and EBS volumes.

from Amazon Web Services Service Status

Informational message: Connectivity Issues

Informational message: Connectivity Issues

We are starting to see recovery for connectivity issues impacting some single-AZ instances in a single Availability Zone in the US-EAST-1 Region. We continue to work towards recovery for all impacted instances.

from Amazon Web Services Service Status

Informational message: Connectivity Issues

Informational message: Connectivity Issues

We are starting to see recovery of WorkSpaces instance impairments within a single Availability Zone in the US-EAST-1 Region. We continue to work towards recovery for all affected WorkSpaces instances.

from Amazon Web Services Service Status

Informational message: Instances unavailable

Informational message: Instances unavailable

We are starting to see recovery for instance impairments and degraded EBS volume performance within a single Availability Zone in the US-EAST-1 Region. We are also starting to see recovery of EC2 APIs. We continue to work towards recovery for all affected EC2 instances and EBS volumes.

from Amazon Web Services Service Status